WhatsApp-native last-mile
Raqi is the WhatsApp-native delivery platform for the GCC. Dispatch drivers, track every vehicle, and capture photo proof of delivery without asking anyone to install an app or changing how you work.
Last mile on WhatsApp is the answer
of Saudi Arabia uses WhatsApp
of customers won't return after one bad delivery
of installed apps are uninstalled within 30 days
The chaos every dispatcher knows
Without live tracking, customers are left in the dark, sparking complaints on one out of every six deliveries, while your only proof-of-delivery gets buried in some drawer.
Ultimately, this fragmented system directly drains your bottom line, with every failed drop burning 22 to 45 SAR in wasted fuel and turning into a full refund one out of every six times.
Setup in days, not months
Setup your brand on WhatsApp
Your customers see a verified business profile from message one, not a random number, so trust is built into every dispatch, tracking, and POD notification.
Install Raqi on your vehicles
Tracking stays live inside warehouses, in tunnels, and on rural GCC routes where driver self-reporting and Google Maps both quit, without asking anyone to remember to "share location" or open a new app. One afternoon to fit a full fleet.
Start dispatching
Your customer gets a live tracking link inside the same WhatsApp thread they already open 23 times a day, and every drop closes with a geo-tagged, timestamped photo POD attached automatically to the order.
Raqi Company Profile
Built for ops leads who need to brief a CEO, finance teams sizing the ROI, and procurement teams. One file, everything you need to make the case internally.
No apps. No training. Launch in days.
End "Where is my order" calls
They stop calling because they already know. Your support team gets their day back, and your dispatchers stop fielding "where's my driver" pings from the warehouse floor.
Frictionless Proof of Delivery (POD)
Every drop closes with a geo-tagged, timestamped photo captured inside the driver's WhatsApp — no app to open, no upload to remember, no screenshot buried on someone's personal phone.
Archive every delivery forever
Every order, route, driver ping, and POD photo is stored, searchable, and exportable, Nothing lives in a driver's personal chat history, and nothing disappears when someone leaves the team.
Failed-delivery rate under 4%
Raqi transforms last-mile delivery operations almost overnight. Where teams once struggled with complaint-ridden routes, late-night dispatch shifts, and proof-of-delivery scattered across personal phones, they now run leaner and faster: failed deliveries drop below 4%, and every delivery is automatically logged with a timestamped photos.
