Xero WhatsApp Integration
Connect Xero invoices, payments, contacts, quotes, bills, and finance exceptions to WhatsApp follow-up.
Invoices
Invoice Sent Message
Send customers a WhatsApp notice when a Xero invoice is created or sent.
Payments
Payment Received Update
Confirm received payments with amount, invoice number, and account owner context.
Collections
Overdue Balance Reminder
Send polite overdue reminders with due date, balance, and reply path.
Quotes
Quote Accepted Next Step
Notify sales and customers after a quote is accepted, with payment or document next steps.
Contacts
New Contact Welcome
Send onboarding or payment setup messages when new Xero contacts are created.
Bills
Bill Due Alert
Alert operations or finance before supplier bills become overdue.
Exceptions
Reconciliation Exception
Route reconciliation issues, missing references, or mismatched amounts to finance owners.
Reporting
Finance Digest
Summarize invoices, payments, overdue accounts, quotes, and exceptions in WhatsApp.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
Xero WhatsApp Integration FAQ
What does the Xero WhatsApp integration do?
Raqi listens to events in Xero — new records, status changes, due dates, and exceptions — and turns each one into the right WhatsApp message to customers, drivers, or internal owners. Replies and updates flow back so the WhatsApp thread stays in sync with Xero.
Do we need to install anything inside Xero?
No engineering work on your side. Raqi connects through Xero's official APIs and webhooks. Your team keeps working in Xero exactly as before; we add the WhatsApp layer around it.
Who configures the workflows?
Raqi sets the workflows up with you. We map every trigger, message template, owner, and approval path against your real operation before anything goes live, so you launch with workflows that already match how your team works.
Where is our data stored?
Data stays in-region. Raqi runs on infrastructure hosted inside the GCC, and customer messages, attachments, and operational metadata never leave the region. Access controls, audit logs, and retention policies are configured per customer.
Do messages go out from our own WhatsApp number?
Yes. Raqi is an official Meta tech provider, so every workflow is delivered through your own verified WhatsApp Business number with your brand name, profile, and reply behavior — never a shared sender.
How do we get started with the Xero integration?
Book a discovery call. We will pick one workflow that is costing your team the most manual follow-up between Xero and WhatsApp, scope it together, then run it as a pilot before rolling out the rest.