WhatsApp Notifications WhatsApp Integration
Build approved WhatsApp notification flows from forms, calendars, email alerts, payments, and operational exceptions.
Forms
Form Submission Alert
Send a WhatsApp message when a customer submits a form, including city, request type, priority, and next-step owner.
Appointments
Calendar Event Reminder
Notify customers or field teams before a scheduled visit with time, location, and reschedule options.
Email Alerts
Matching Email Notice
Turn matching inbound emails into WhatsApp alerts for urgent requests, RFQs, complaints, or finance messages.
Payments
Payment Confirmation Message
Send confirmation after a payment event with amount, invoice reference, branch, and support path.
Delivery
Delivery Status Broadcast
Share dispatch, delay, out-for-delivery, and completion updates through structured WhatsApp messages.
Exceptions
Exception Owner Alert
Alert the right owner when a workflow hits missing data, failed visit, rejected payment, or customer escalation.
Documents
Document Ready Notice
Notify customers when an invoice, proof of delivery, contract, or quotation is ready to review.
Reporting
Daily Notification Digest
Summarize sent, failed, pending, and replied WhatsApp notifications for operations before the day starts.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
WhatsApp Notifications WhatsApp Integration FAQ
What does the WhatsApp Notifications WhatsApp integration do?
Raqi listens to events in WhatsApp Notifications — new records, status changes, due dates, and exceptions — and turns each one into the right WhatsApp message to customers, drivers, or internal owners. Replies and updates flow back so the WhatsApp thread stays in sync with WhatsApp Notifications.
Do we need to install anything inside WhatsApp Notifications?
No engineering work on your side. Raqi connects through WhatsApp Notifications's official APIs and webhooks. Your team keeps working in WhatsApp Notifications exactly as before; we add the WhatsApp layer around it.
Who configures the workflows?
Raqi sets the workflows up with you. We map every trigger, message template, owner, and approval path against your real operation before anything goes live, so you launch with workflows that already match how your team works.
Where is our data stored?
Data stays in-region. Raqi runs on infrastructure hosted inside the GCC, and customer messages, attachments, and operational metadata never leave the region. Access controls, audit logs, and retention policies are configured per customer.
Do messages go out from our own WhatsApp number?
Yes. Raqi is an official Meta tech provider, so every workflow is delivered through your own verified WhatsApp Business number with your brand name, profile, and reply behavior — never a shared sender.
How do we get started with the WhatsApp Notifications integration?
Book a discovery call. We will pick one workflow that is costing your team the most manual follow-up between WhatsApp Notifications and WhatsApp, scope it together, then run it as a pilot before rolling out the rest.
