Trello WhatsApp Integration
Connect Trello cards, boards, labels, due dates, checklists, and comments to WhatsApp task and customer workflows.
Tasks
New Card Assignment
Notify the owner on WhatsApp when a Trello card is created or assigned with customer context.
Deadlines
Due Date Reminder
Remind teams before cards become overdue, with board, list, owner, and customer impact.
Status
Moved-to-Done Update
Send customers a WhatsApp update when a job card moves to done, shipped, approved, or ready.
Exceptions
Label Exception Alert
Alert owners when urgent, blocked, complaint, or finance labels are applied.
Checklists
Checklist Incomplete Nudge
Nudge teams when required checklist items are incomplete before customer handoff.
Handoffs
Comment Handoff
Turn important Trello comments into WhatsApp context for the next owner or customer follow-up.
Escalations
SLA Escalation
Escalate cards that sit too long in waiting, blocked, review, or customer-reply lists.
Reporting
Board Digest
Send a daily WhatsApp summary of new, due, blocked, completed, and customer-facing cards.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
Trello WhatsApp Integration FAQ
What does the Trello WhatsApp integration do?
Raqi listens to events in Trello — new records, status changes, due dates, and exceptions — and turns each one into the right WhatsApp message to customers, drivers, or internal owners. Replies and updates flow back so the WhatsApp thread stays in sync with Trello.
Do we need to install anything inside Trello?
No engineering work on your side. Raqi connects through Trello's official APIs and webhooks. Your team keeps working in Trello exactly as before; we add the WhatsApp layer around it.
Who configures the workflows?
Raqi sets the workflows up with you. We map every trigger, message template, owner, and approval path against your real operation before anything goes live, so you launch with workflows that already match how your team works.
Where is our data stored?
Data stays in-region. Raqi runs on infrastructure hosted inside the GCC, and customer messages, attachments, and operational metadata never leave the region. Access controls, audit logs, and retention policies are configured per customer.
Do messages go out from our own WhatsApp number?
Yes. Raqi is an official Meta tech provider, so every workflow is delivered through your own verified WhatsApp Business number with your brand name, profile, and reply behavior — never a shared sender.
How do we get started with the Trello integration?
Book a discovery call. We will pick one workflow that is costing your team the most manual follow-up between Trello and WhatsApp, scope it together, then run it as a pilot before rolling out the rest.
