Integrate WhatsApp with Shopify using Raqi
Automate your workflows by sending WhatsApp messages directly from Shopify. Use Raqi to turn Shopify activity into instant WhatsApp notifications for customers, employees, and operators. Connect your existing tech stack—including Google Sheets, HubSpot, Slack, and Airtable.
WhatsApp workflows for Shopify
Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.
eCommerce
Google Sheets Intake
Raqi catches new Google Sheets in Shopify and sends a WhatsApp alert to the owner, so intake is handled before the queue grows.
eCommerce
Shopify Order Routing
Raqi routes Shopify Order updates from Shopify into WhatsApp, so the right teammate gets the context and moves first.
eCommerce
Google Form Follow-Up
Raqi watches Google Form changes in Shopify and posts a WhatsApp follow-up, so no warm case or lead goes quiet.
eCommerce
Google Forms Reminder
Raqi keeps Google Forms work on track in Shopify with a WhatsApp nudge, so deadlines, approvals, or next steps stay visible.
eCommerce
Google Drive Escalation
Raqi flags urgent Google Drive activity in Shopify and sends a WhatsApp escalation, so managers step in before delays spread.
eCommerce
Microsoft Excel Review
Raqi shares Microsoft Excel details from Shopify through WhatsApp, so the team can review the record and approve the next move.
eCommerce
Invoice Handoff
Raqi passes Invoice context from Shopify into WhatsApp, giving the next owner everything needed to continue without rework.
eCommerce
Payment Summary
Raqi bundles Payment updates from Shopify into a WhatsApp summary, giving leadership a clean view of what changed today.
eCommerce
New Shopify Order Alert
Notify the fulfillment team on WhatsApp the moment a new order is placed on your Shopify store, with order number, customer name, items, and total value.
eCommerce
Shopify Payment Failed Alert
Alert the e-commerce team on WhatsApp when a Shopify order payment fails, with customer name, order value, error reason, and recovery options.
eCommerce
Order Fulfilled Confirmation
Send a WhatsApp confirmation when a Shopify order is marked as fulfilled, with order number, customer name, tracking number, and carrier.
eCommerce
Shopify Order Cancelled Alert
Alert the operations team on WhatsApp when a Shopify order is cancelled, with order number, customer, items, cancellation reason, and refund status.
eCommerce
Shopify Refund Issued Alert
Notify the finance team on WhatsApp when a refund is issued for a Shopify order, with order number, customer name, refund amount, and reason.
eCommerce
Abandoned Cart Alert
Alert the marketing team on WhatsApp when a customer abandons a Shopify cart above a defined value threshold, with customer email and cart items.
eCommerce
Low Inventory Alert
Send a WhatsApp alert to the inventory team when a Shopify product variant drops below its safety stock threshold, with product name, SKU, and current quantity.
eCommerce
Product Out of Stock Alert
Immediately notify the purchasing team on WhatsApp when a Shopify product goes out of stock, with product name, SKU, and last sale date.
eCommerce
Product Back in Stock Alert
Alert the marketing team on WhatsApp when a Shopify product is restocked, so waitlisted customers can be notified and promotions launched.
eCommerce
New Customer Registered Alert
Notify the CRM or loyalty team on WhatsApp when a new customer account is created on Shopify, with name, email, location, and first order details.
eCommerce
High-Value Order Alert
Immediately alert the VIP team on WhatsApp when a Shopify order exceeds a defined value threshold, for priority fulfillment and personal follow-up.
eCommerce
Discount Code Used Alert
Notify the marketing team on WhatsApp when a Shopify discount code is redeemed, with code name, customer, order value, and discount amount applied.
eCommerce
Product Review Received Alert
Alert the customer success team on WhatsApp when a new product review is submitted on Shopify, with reviewer name, rating, and review text.
eCommerce
Negative Review Alert
Immediately notify the CX manager on WhatsApp when a one or two star review is submitted on Shopify, with product, reviewer, and review content for quick response.
eCommerce
Subscription Renewal Alert
Alert the finance or CX team on WhatsApp when a Shopify subscription product renews or fails to renew, with customer name, product, and renewal value.
eCommerce
Flash Sale Order Surge Alert
Notify the operations team on WhatsApp when order volume on Shopify spikes above a set threshold, such as during a flash sale, for inventory and fulfillment readiness.
eCommerce
High Fraud Risk Order Alert
Alert the fraud or risk team on WhatsApp when Shopify flags an order as high fraud risk, with order ID, customer details, and risk indicators.
eCommerce
Return Request Received
Notify the returns team on WhatsApp when a customer submits a return request on Shopify, with order number, items, reason, and customer contact.
eCommerce
Gift Card Issued Alert
Alert the finance team on WhatsApp when a Shopify gift card is issued or redeemed, with customer name, card value, and balance remaining.
eCommerce
Product Published Alert
Notify the marketing and social team on WhatsApp when a new product is published to the Shopify storefront, with product name, price, and collection.
eCommerce
Daily Sales Summary Report
Send a WhatsApp sales digest to the team each evening with total Shopify orders, revenue, average order value, and top-selling products for the day.
eCommerce
Order Tag Added Alert
Alert the fulfillment or ops team on WhatsApp when a specific tag is added to a Shopify order, triggering a specialized handling or priority workflow.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
Shopify FAQ
Can Raqi connect Shopify to WhatsApp?
Yes. Raqi can use Shopify data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.
What teams use this Shopify integration?
It is useful for Saudi teams managing ecommerce, customer follow-up, reminders, approvals, and operational handoffs.
Can messages be sent from our own WhatsApp number?
Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.
Where should we start?
Start with one high-volume Shopify workflow that causes manual follow-up, then expand after the team validates the message flow.
