Integration

Integrate WhatsApp with Oracle using Raqi

Automate your workflows by sending WhatsApp messages directly from Oracle. Use Raqi to turn Oracle activity into instant WhatsApp notifications for customers, employees, and operators.

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WhatsApp workflows for Oracle

Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.

ERP

Oracle Approval Route Alert

Notify approvers when a requisition, order, or adjustment needs attention, with WhatsApp replies captured for follow-up.

ERP

Shipment Status Update

Send customers WhatsApp updates when Oracle shipment records move to picked, packed, shipped, delayed, or delivered.

ERP

Collections Case Follow-Up

Turn aging, dispute, and promise-to-pay records into WhatsApp follow-ups for customers and account owners.

ERP

Service Case Triage

Alert support leads when a service case changes priority, SLA status, or owner so the customer is not left waiting.

ERP

Inventory Change Warning

Send WhatsApp alerts when Oracle inventory drops below reorder level, moves branches, or becomes reserved for a key account.

ERP

Purchase Order Notice

Share purchase order status with suppliers over WhatsApp, including PO number, expected quantity, and required documents.

ERP

Customer Account Notice

Notify customers when account status, credit hold, address, or billing contact data changes in Oracle.

ERP

Exception Owner Routing

Route operational exceptions to the right owner with record ID, urgency, customer context, and a WhatsApp response path.

ERP

Oracle AR Invoice Generated

Alert the AR team on WhatsApp when a new customer invoice is generated in Oracle, with invoice number, due date, and amount.

ERP

AP Invoice Approved Alert

Notify the AP team on WhatsApp when a supplier invoice is approved for payment in Oracle, with vendor name, amount, and payment date.

ERP

Oracle Journal Entry Posted

Alert the finance team on WhatsApp when a journal entry is posted in Oracle General Ledger, with period, ledger, and total debit amount.

ERP

Oracle Fixed Asset Change

Notify the fixed assets team on WhatsApp when a new asset is added or an existing asset is retired in Oracle Assets.

ERP

Oracle Project Cost Overrun

Alert the project accountant on WhatsApp when Oracle Project Accounting flags a cost overrun on a billable project.

ERP

Oracle Order Status Changed

Send a WhatsApp update when an Oracle order management order changes status, such as from booked to picked or shipped.

ERP

Supplier Contract Expiry Alert

Alert the procurement team on WhatsApp when a supplier contract in Oracle is approaching its expiry date.

ERP

Oracle HCM Employee Record Change

Notify the HR manager on WhatsApp when an employee record is created or updated in Oracle HCM with new hire details.

ERP

Oracle Period Close Complete

Alert the finance team on WhatsApp when Oracle period close completes, including the number of open items and any exceptions.

ERP

Oracle Payroll Run Notification

Notify the payroll team on WhatsApp when an Oracle payroll run finishes, with pay period, headcount, and total net pay processed.

ERP

Oracle Recruiting Update

Alert the talent team on WhatsApp when a new vacancy is posted in Oracle Recruiting or a candidate reaches offer stage.

ERP

Oracle Customer Contract Alert

Send a WhatsApp alert when a customer contract in Oracle is activated, renewed, or approaching its end date.

ERP

Oracle Deferred Revenue Alert

Alert revenue accountants on WhatsApp when Oracle flags a deferred revenue schedule for recognition in the current period.

ERP

Intercompany Transaction Alert

Notify the intercompany team on WhatsApp when an intercompany transaction is posted in Oracle that requires matching or approval.

ERP

Oracle Supply Chain Shortage Alert

Alert the manufacturing team on WhatsApp when an Oracle supply chain planning run detects a shortage or unmet demand for a key item.

ERP

Oracle Work Order Status Update

Alert the manufacturing team on WhatsApp when a work order is released, completed, or put on hold in Oracle Manufacturing.

ERP

Oracle Pick Slip Released Alert

Notify the warehouse team on WhatsApp when a pick slip is released in Oracle Warehouse Management for a high-priority order.

ERP

Oracle Budget Threshold Alert

Alert budget owners on WhatsApp when Oracle detects that actual spend is approaching or exceeding the approved budget for a cost center.

ERP

Oracle Audit Flag Alert

Alert compliance teams on WhatsApp when an Oracle audit log flags an unusual transaction, such as a backdated posting or unauthorized access.

ERP

Oracle Customer Dispute Filed

Notify accounts receivable teams on WhatsApp when a customer dispute is filed in Oracle Collections, with case ID and disputed amount.

ERP

Oracle Service Request Escalation

Alert operations on WhatsApp when an Oracle service request is escalated to a higher tier due to SLA breach risk.

ERP

Oracle Reconciliation Exception Alert

Alert the GL team on WhatsApp when an Oracle interperiod or out-of-sequence transaction is detected during reconciliation.

ERP

Oracle Vendor Payment Scheduled

Send a WhatsApp notification to treasury when Oracle schedules a vendor payment run, with total amount, payment method, and value date.

ERP

Blanket PO Near Spend Limit

Alert the procurement team on WhatsApp when a blanket purchase order in Oracle is approaching its total spend limit, with remaining balance and vendor.

ERP

Oracle GL Period Opened

Notify the accounting team on WhatsApp when a new general ledger period is opened in Oracle, so teams can begin posting transactions.

Why Raqi

Build the module your business actually needs

Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.

See what you can connect to WhatsApp

App integrations

Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.

“We connected Raqi to our ERP and within a week order updates and reminders were flowing through WhatsApp automatically. Support tickets dropped by a third — it paid for itself in the first month.”

Talal Okaily

Founder, Handasa al Raqia

FAQ

Oracle FAQ

Can Raqi connect Oracle to WhatsApp?

Yes. Raqi can use Oracle data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.

What teams use this Oracle integration?

It is useful for Saudi teams managing approvals, customer follow-up, reminders, and operational handoffs.

Can messages be sent from our own WhatsApp number?

Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.