Mailchimp WhatsApp Integration
Connect Mailchimp audiences, campaign behavior, segments, subscribers, and re-engagement moments to WhatsApp workflows.
Subscribers
New Subscriber Welcome
Send a WhatsApp welcome or qualification path when a new subscriber joins an audience.
Campaigns
Campaign Click Follow-Up
Follow up with high-intent customers who clicked a campaign but did not convert.
Segments
VIP Segment Alert
Notify account owners when VIP customers enter a segment that needs personal outreach.
Feedback
Unsubscribe Feedback
Ask unsubscribers for feedback over WhatsApp when appropriate and route negative signals.
Retention
Birthday Offer Message
Send birthday, anniversary, or loyalty offers through WhatsApp with customer segment context.
Ecommerce
Ecommerce Audience Follow-Up
Follow up with customers added from store purchases, abandoned carts, or repeat-order lists.
Re-Engagement
Quiet Customer Re-Engagement
Send WhatsApp re-engagement to customers who stopped opening, clicking, ordering, or replying.
Reporting
Campaign Performance Digest
Summarize campaign replies, clicks, VIP movement, and WhatsApp follow-up status.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
Mailchimp WhatsApp Integration FAQ
What does the Mailchimp WhatsApp integration do?
Raqi listens to events in Mailchimp — new records, status changes, due dates, and exceptions — and turns each one into the right WhatsApp message to customers, drivers, or internal owners. Replies and updates flow back so the WhatsApp thread stays in sync with Mailchimp.
Do we need to install anything inside Mailchimp?
No engineering work on your side. Raqi connects through Mailchimp's official APIs and webhooks. Your team keeps working in Mailchimp exactly as before; we add the WhatsApp layer around it.
Who configures the workflows?
Raqi sets the workflows up with you. We map every trigger, message template, owner, and approval path against your real operation before anything goes live, so you launch with workflows that already match how your team works.
Where is our data stored?
Data stays in-region. Raqi runs on infrastructure hosted inside the GCC, and customer messages, attachments, and operational metadata never leave the region. Access controls, audit logs, and retention policies are configured per customer.
Do messages go out from our own WhatsApp number?
Yes. Raqi is an official Meta tech provider, so every workflow is delivered through your own verified WhatsApp Business number with your brand name, profile, and reply behavior — never a shared sender.
How do we get started with the Mailchimp integration?
Book a discovery call. We will pick one workflow that is costing your team the most manual follow-up between Mailchimp and WhatsApp, scope it together, then run it as a pilot before rolling out the rest.
