Google Forms WhatsApp Integration
Turn Google Forms submissions into WhatsApp qualification, service routing, document collection, and customer follow-up.
Lead Intake
New Lead Qualification
Send qualified form leads to WhatsApp with product interest, city, budget range, and callback preference.
Service
Service Request Routing
Route service requests to the correct branch or owner with customer details and issue type.
Documents
Document Collection Flow
Ask customers for missing IDs, photos, invoices, or approvals after a form submission.
Appointments
Appointment Form Confirmation
Confirm requested appointments on WhatsApp with time, location, and reschedule options.
Feedback
Survey Detractor Recovery
When a survey score is low, alert support and send the customer a WhatsApp recovery path.
Delivery
Delivery Confirmation Form
Use form responses from drivers or customers to trigger delivery proof and completion messages.
Complaints
Complaint Intake Alert
Send complaint submissions to the right WhatsApp owner with category, urgency, and promised response time.
Reporting
Branch Response Digest
Summarize form responses by branch, city, category, and open follow-up every morning.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
Google Forms WhatsApp Integration FAQ
What does the Google Forms WhatsApp integration do?
Raqi listens to events in Google Forms — new records, status changes, due dates, and exceptions — and turns each one into the right WhatsApp message to customers, drivers, or internal owners. Replies and updates flow back so the WhatsApp thread stays in sync with Google Forms.
Do we need to install anything inside Google Forms?
No engineering work on your side. Raqi connects through Google Forms's official APIs and webhooks. Your team keeps working in Google Forms exactly as before; we add the WhatsApp layer around it.
Who configures the workflows?
Raqi sets the workflows up with you. We map every trigger, message template, owner, and approval path against your real operation before anything goes live, so you launch with workflows that already match how your team works.
Where is our data stored?
Data stays in-region. Raqi runs on infrastructure hosted inside the GCC, and customer messages, attachments, and operational metadata never leave the region. Access controls, audit logs, and retention policies are configured per customer.
Do messages go out from our own WhatsApp number?
Yes. Raqi is an official Meta tech provider, so every workflow is delivered through your own verified WhatsApp Business number with your brand name, profile, and reply behavior — never a shared sender.
How do we get started with the Google Forms integration?
Book a discovery call. We will pick one workflow that is costing your team the most manual follow-up between Google Forms and WhatsApp, scope it together, then run it as a pilot before rolling out the rest.
