Gmail WhatsApp Integration
Turn Gmail messages, labels, attachments, and customer replies into WhatsApp follow-up workflows your team can actually act on.
Inbound Email
Matching Email Follow-Up
When an email matches a sender, keyword, or subject, send a WhatsApp follow-up with the customer and request details.
Documents
Attachment Document Handoff
Route invoices, IDs, delivery notes, or contracts from Gmail attachments into a WhatsApp handoff for review.
Labels
New Label Alert
Send an internal WhatsApp alert when a lead, complaint, VIP, or finance label is added to a conversation.
Customer Service
Support Reply Brief
Summarize the latest customer email into WhatsApp so support knows the issue, promise, and next action.
Sales
Quote Request Routing
Detect RFQs in Gmail and send sales a WhatsApp brief with product, quantity, city, and requested deadline.
Finance
Finance Email Reminder
Turn payment, statement, and invoice emails into WhatsApp reminders for the customer or account owner.
Escalations
Missed Reply Escalation
Alert the owner when a labeled customer email waits too long without a reply.
Reporting
Daily Inbox Digest
Send a morning WhatsApp digest of urgent emails, open customer threads, attachments, and owners.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
Gmail WhatsApp Integration FAQ
What does the Gmail WhatsApp integration do?
Raqi listens to events in Gmail — new records, status changes, due dates, and exceptions — and turns each one into the right WhatsApp message to customers, drivers, or internal owners. Replies and updates flow back so the WhatsApp thread stays in sync with Gmail.
Do we need to install anything inside Gmail?
No engineering work on your side. Raqi connects through Gmail's official APIs and webhooks. Your team keeps working in Gmail exactly as before; we add the WhatsApp layer around it.
Who configures the workflows?
Raqi sets the workflows up with you. We map every trigger, message template, owner, and approval path against your real operation before anything goes live, so you launch with workflows that already match how your team works.
Where is our data stored?
Data stays in-region. Raqi runs on infrastructure hosted inside the GCC, and customer messages, attachments, and operational metadata never leave the region. Access controls, audit logs, and retention policies are configured per customer.
Do messages go out from our own WhatsApp number?
Yes. Raqi is an official Meta tech provider, so every workflow is delivered through your own verified WhatsApp Business number with your brand name, profile, and reply behavior — never a shared sender.
How do we get started with the Gmail integration?
Book a discovery call. We will pick one workflow that is costing your team the most manual follow-up between Gmail and WhatsApp, scope it together, then run it as a pilot before rolling out the rest.
