Integrate WhatsApp with SMACC using Raqi
Automate your workflows by sending WhatsApp messages directly from SMACC. Use Raqi to turn SMACC activity into instant WhatsApp notifications for customers, employees, and operators.
WhatsApp workflows for SMACC
Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.
Accounting
SMACC Invoice Reminder
Send invoice reminders from SMACC with invoice number, due date, amount, and a WhatsApp reply path for questions.
Accounting
Customer Balance Alert
Notify customers or account owners when balances cross a threshold, credit limit, or promised-payment date.
Accounting
Receipt Confirmation
Share receipt confirmations through WhatsApp after payments are recorded so customers and sales teams stay aligned.
Accounting
Stock Movement Alert
Alert branch teams when stock is transferred, adjusted, reserved, or drops below a reorder point.
Accounting
Customer Statement Delivery
Send customer statements from SMACC over WhatsApp with open invoices, credits, payments, and dispute instructions.
Accounting
Payment Promise Follow-Up
Remind customers and sales owners before a promised payment date passes without posting in SMACC.
Accounting
Branch Daily Report
Send branch-level sales, receipts, inventory, and exception summaries to managers every day on WhatsApp.
Accounting
Accounting Exception Routing
Route mismatched payments, missing documents, duplicate invoices, or blocked customers to the right finance owner.
Accounting
ZATCA e-Invoice Issued Alert
Notify the finance team on WhatsApp when SMACC generates a ZATCA-compliant e-invoice, with invoice number, VAT amount, QR code reference, and buyer details.
Accounting
SMACC Quotation Sent Alert
Alert the sales team on WhatsApp when a quotation is issued from SMACC, with customer name, total value, validity date, and items summary.
Accounting
Purchase Order Approved Alert
Send a WhatsApp confirmation when a purchase order in SMACC is approved, with PO number, supplier, amount, and expected delivery date.
Accounting
Customer Payment Received
Notify the finance team on WhatsApp when a customer payment is recorded in SMACC, with customer name, amount, payment method, and applied invoice.
Accounting
Supplier Payment Due Alert
Alert the AP team on WhatsApp when a supplier payment in SMACC is due within the next 3 days, with supplier name, amount, and bank details.
Accounting
VAT Return Due Reminder
Send a WhatsApp reminder to the finance manager when a VAT return filing deadline is approaching in SMACC, with period, total output VAT, and net payable.
Accounting
SMACC Payroll Processed Alert
Notify HR and finance on WhatsApp when the monthly payroll run is completed in SMACC, with total headcount, gross pay, and net disbursement.
Accounting
Employee Leave Approved
Alert the direct manager on WhatsApp when an employee leave request is approved in SMACC, with employee name, leave type, and absence dates.
Accounting
Low Stock Level Alert
Send a WhatsApp alert to the warehouse manager when a product in SMACC falls below its minimum stock level, with item code, current quantity, and branch.
Accounting
POS Daily Closing Summary
Send the branch manager a WhatsApp summary of the day's point-of-sale activity in SMACC, including total sales, cash collected, and discounts.
Accounting
New Customer Record Created
Notify the sales team on WhatsApp when a new customer is added to SMACC, with customer name, contact, and assigned account manager.
Accounting
Bank Reconciliation Mismatch
Alert the finance team on WhatsApp when a bank reconciliation run in SMACC finds unmatched transactions, with the difference amount and statement date.
Accounting
Cost Center Expense Alert
Notify the cost center owner on WhatsApp when expenses posted in SMACC exceed the monthly budget for their cost center.
Accounting
Credit Note Issued Alert
Alert the finance and sales teams on WhatsApp when a credit note is issued in SMACC, with customer name, original invoice, credit amount, and reason.
Accounting
New Supplier Added Alert
Notify the procurement team on WhatsApp when a new supplier is registered in SMACC, with supplier name, category, and contact details.
Accounting
Monthly Financial Report Ready
Send a WhatsApp message to management when the monthly profit and loss report is generated in SMACC, with a summary of revenue, expenses, and net income.
Accounting
Fixed Asset Added Alert
Alert the finance team on WhatsApp when a new fixed asset is registered in SMACC, with asset name, category, purchase value, and useful life.
Accounting
Overdue Invoice Escalation
Escalate overdue customer invoices from SMACC to the account owner via WhatsApp, with days overdue, outstanding amount, and last contact date.
Accounting
Inter-Branch Transfer Alert
Notify warehouse staff on WhatsApp when an inter-branch inventory transfer is initiated in SMACC, with item list, origin branch, and destination branch.
Accounting
Sales Order Confirmed Alert
Send a WhatsApp confirmation to the operations team when a sales order is confirmed in SMACC, with order number, customer, items, and delivery date.
Accounting
Expense Claim Submitted
Alert the finance approver on WhatsApp when an employee submits an expense claim in SMACC, with claimant name, total amount, and attached receipts count.
Accounting
Contract Renewal Reminder
Send a WhatsApp reminder to the responsible team when a customer or supplier contract in SMACC is within 30 days of expiry.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
SMACC FAQ
Can Raqi connect SMACC to WhatsApp?
Yes. Raqi can use SMACC data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.
What teams use this SMACC integration?
It is useful for Saudi teams managing approvals, customer follow-up, reminders, and operational handoffs.
Can messages be sent from our own WhatsApp number?
Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.
