Integration

Integrate WhatsApp with SAP using Raqi

Automate your workflows by sending WhatsApp messages directly from SAP. Use Raqi to turn SAP activity into instant WhatsApp notifications for customers, employees, and operators.

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WhatsApp workflows for SAP

Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.

ERP

SAP Invoice Follow-Up

Send posted SAP invoices, payment links, and balance context to WhatsApp so customers know exactly what needs action.

ERP

Supplier Material Drop Alert

Notify operations when suppliers confirm a material drop, with plant, PO, quantity, and expected arrival details.

ERP

Delivery Document Ready

When a delivery note or goods issue is ready in SAP, send the site contact a WhatsApp confirmation and document request.

ERP

Customer Statement Send

Share SAP account statements over WhatsApp with opening balance, open invoices, credits, and a reply path for disputes.

ERP

Pending Approval Nudge

Alert managers on WhatsApp when a sales order, credit memo, or purchase request waits too long for approval.

ERP

Overdue Balance Escalation

Escalate overdue balances from SAP to the sales owner before customer credit limits block the next order.

ERP

Production Order Status

Send WhatsApp updates when a production order is released, partially completed, blocked, or ready for dispatch.

ERP

Service Exception Routing

Route SAP service exceptions to the right team with customer, asset, priority, and promised response window.

ERP

SAP Sales Order Created

Notify the sales team on WhatsApp when a new sales order is created in SAP, with order number, customer, value, and requested delivery date.

ERP

Purchase Order Issued Alert

Alert the purchasing team on WhatsApp when a purchase order is issued in SAP, with vendor, material, quantity, and expected delivery date.

ERP

Goods Receipt Confirmation

Send a WhatsApp confirmation to the warehouse team when goods receipt is posted in SAP, with PO number, material, and quantity received.

ERP

Goods Issue Notification

Notify the finance team on WhatsApp when a goods issue is posted in SAP for a production or delivery order, with movement type and quantity.

ERP

Plant Maintenance Order Alert

Alert plant maintenance teams on WhatsApp when a new maintenance order is created in SAP, with equipment ID, priority, and assigned technician.

ERP

Quality Inspection Lot Created

Notify the quality team on WhatsApp when an inspection lot is created in SAP, with batch number, plant, and material code.

ERP

SAP Safety Stock Breach Alert

Alert warehouse managers on WhatsApp when SAP stock falls below the defined safety level for a material, with plant, storage location, and current quantity.

ERP

Cost Center Budget Overrun

Alert cost center owners on WhatsApp when actual costs exceed the planned budget in SAP Controlling, with the variance amount and cost element.

ERP

Leave Request Submitted Alert

Send a WhatsApp message to HR when an employee submits a leave request in SAP HR, with employee ID, leave type, dates, and direct manager name.

ERP

SAP Payroll Run Completed

Notify payroll managers on WhatsApp when a payroll run is completed in SAP HR, with the pay period, number of employees processed, and total net pay.

ERP

Vendor Payment Posted Alert

Alert the finance team on WhatsApp when a vendor payment is posted in SAP, with vendor name, invoice reference, amount, and bank account.

ERP

SAP Period Close Summary

Send a WhatsApp summary to management when a financial period is closed in SAP, with closing entries count, total debits, and any pending items.

ERP

SAP Warehouse Transfer Confirmed

Notify the logistics team on WhatsApp when a transfer order is confirmed in SAP Warehouse Management, with source and destination storage bins.

ERP

SAP Project Milestone Reached

Alert project managers on WhatsApp when a SAP PS milestone is reached, with project ID, milestone description, and planned versus actual dates.

ERP

SAP Credit Limit Warning

Send a WhatsApp alert when a customer credit limit is approached or exceeded in SAP, with customer name, current exposure, and credit limit.

ERP

Material Master Created Alert

Notify the procurement team on WhatsApp when a material master record is created or extended to a new plant in SAP, with material number and description.

ERP

SAP Batch Expiry Alert

Alert the batch management team on WhatsApp when a batch in SAP is created, changed, or approaching its shelf-life expiry date.

ERP

SAP Fixed Asset Change Alert

Send a WhatsApp update to the asset manager when a fixed asset is created, retired, or transferred in SAP Asset Accounting.

ERP

Internal Order Budget Exceeded

Alert the controlling team on WhatsApp when an internal order in SAP exceeds its budget, with order number, responsible cost center, and overage.

ERP

SAP Outbound Delivery Created

Alert the distribution team on WhatsApp when an SAP outbound delivery is created and goods are ready to ship, with delivery number and ship-to address.

ERP

SAP Workflow Inbox Reminder

Send a WhatsApp reminder to approvers when an SAP workflow item has been pending in their inbox for more than a defined number of hours.

ERP

SAP Billing Document Created

Notify the revenue accounting team on WhatsApp when a billing document is created in SAP, with customer, net value, and billing date.

ERP

SAP Customer Master Changed

Alert the sales or finance team on WhatsApp when a customer master record is updated in SAP, such as a change to payment terms, address, or credit data.

ERP

SAP Vendor Master Created

Notify the procurement team on WhatsApp when a new vendor master is created in SAP, with vendor name, company code, and purchasing organization.

ERP

SAP Delivery Overdue Alert

Send a WhatsApp alert when a sales order delivery date passes without a confirmed goods issue in SAP, with order number, customer, and delay duration.

Why Raqi

Build the module your business actually needs

Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.

See what you can connect to WhatsApp

App integrations

Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.

“We connected Raqi to our ERP and within a week order updates and reminders were flowing through WhatsApp automatically. Support tickets dropped by a third — it paid for itself in the first month.”

Talal Okaily

Founder, Handasa al Raqia

FAQ

SAP FAQ

Can Raqi connect SAP to WhatsApp?

Yes. Raqi can use SAP data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.

What teams use this SAP integration?

It is useful for Saudi teams managing approvals, customer follow-up, reminders, and operational handoffs.

Can messages be sent from our own WhatsApp number?

Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.