Integration

Integrate WhatsApp with monday.com using Raqi

Automate your workflows by sending WhatsApp messages directly from monday.com. Use Raqi to turn monday.com activity into instant WhatsApp notifications for customers, employees, and operators. Connect your existing tech stack—including Google Sheets, Google Drive, HubSpot, and Typeform.

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WhatsApp workflows for monday.com

Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.

Project Management

Leads Intake

Raqi catches new Leads in monday.com and sends a WhatsApp alert to the owner, so intake is handled before the queue grows.

Project Management

Lead Routing

Raqi routes Lead updates from monday.com into a WhatsApp handoff, so the right teammate sees the case and acts fast.

Project Management

Contacts Follow-Up

When Contacts stalls in monday.com, Raqi posts a WhatsApp follow-up so the thread does not go quiet.

Project Management

Contact Reminder

Raqi uses monday.com to trigger a WhatsApp reminder before the next Contact deadline or handoff.

Project Management

Tasks Escalation

If Tasks needs urgent attention in monday.com, Raqi pushes a WhatsApp escalation to the manager on duty.

Project Management

Task Review

Raqi shares Task details from monday.com on WhatsApp so the team can review and approve the next step.

Project Management

Projects Handoff

Raqi sends Projects context from monday.com into WhatsApp with the owner and next action in view.

Project Management

Project Summary

At the end of the day, Raqi turns monday.com Project updates into a WhatsApp summary for leadership.

Project Management

New monday.com Item Created

Alert the team on WhatsApp when a new item is created on a monday.com board, with item name, creator, assigned group, and due date.

Project Management

Item Status Changed Alert

Notify the item owner on WhatsApp when a monday.com item status changes, with the old status, new status, board name, and who made the change.

Project Management

Due Date Approaching Alert

Send a WhatsApp reminder to the assignee when a monday.com item is within 48 hours of its due date, with the item name, board, and current status.

Project Management

Overdue Item Escalation

Escalate to the team manager on WhatsApp when a monday.com item passes its due date without a Done status, with the item name, assignee, and days overdue.

Project Management

Item Assignment Changed

Alert the new assignee on WhatsApp when a monday.com item is reassigned to them, with item name, board, due date, and previous owner.

Project Management

Update Posted on monday Item

Notify the team on WhatsApp when a new update or comment is posted on a monday.com item, with the update text, poster name, and item title.

Project Management

Key Column Value Changed

Alert the stakeholder on WhatsApp when a tracked column value changes on a monday.com item, such as budget, priority, or phase, with old and new values.

Project Management

Subitem Created Alert

Notify the parent item owner on WhatsApp when a new subitem is added to their monday.com item, with subitem name, assignee, and due date.

Project Management

New Board Created Alert

Alert the workspace admin on WhatsApp when a new monday.com board is created, with board name, owner, workspace, and sharing settings.

Project Management

Item Moved to New Group

Notify the team on WhatsApp when a monday.com item is moved to a different group or board, with item name, source group, and destination group.

Project Management

Dependency Blocked Alert

Alert the project manager on WhatsApp when a monday.com item is blocked by an incomplete dependency, with blocked item name and blocking item details.

Project Management

File Uploaded to monday Item

Notify the item owner on WhatsApp when a file is attached to a monday.com item, with file name, uploader, and a link to the item.

Project Management

Approval Needed on monday Item

Alert the approver on WhatsApp when a monday.com item status moves to a stage requiring sign-off, with item details, requester name, and deadline.

Project Management

Sprint Board Activated Alert

Send a WhatsApp kickoff to the team when a new sprint board or sprint group is activated in monday.com, with sprint goals and key item owners.

Project Management

High-Priority Item Created

Immediately alert the team on WhatsApp when a new high-priority item is created on a monday.com board, with item name, owner, and due date.

Project Management

Project Board Completed

Notify leadership on WhatsApp when all items on a monday.com board reach a Done status, signaling project completion with board name and summary.

Project Management

Recurring Item Created Alert

Alert the assigned owner on WhatsApp when a recurring monday.com automation creates a new item, with item name, board, frequency, and due date.

Project Management

Budget Column Threshold Alert

Notify the finance team on WhatsApp when a budget column on a monday.com item exceeds a set threshold, with item name, current value, and limit.

Project Management

Risk Flagged on Project Item

Alert the project manager on WhatsApp when a monday.com item is flagged with a risk label, with item name, risk description, and suggested owner.

Project Management

Monday Automation Failed Alert

Notify the operations team on WhatsApp when a monday.com automation rule fails to execute, with the automation name, board, and error message.

Project Management

Timeline Conflict Detected

Alert the project manager on WhatsApp when two monday.com items on the same project have overlapping timelines, with dates and assignees for resolution.

Project Management

Daily Board Digest

Send a WhatsApp digest to team leads each morning with a summary of overdue, due today, and newly created items across their monday.com boards.

Why Raqi

Build the module your business actually needs

Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.

See what you can connect to WhatsApp

App integrations

Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.

“We connected Raqi to our ERP and within a week order updates and reminders were flowing through WhatsApp automatically. Support tickets dropped by a third — it paid for itself in the first month.”

Talal Okaily

Founder, Handasa al Raqia

FAQ

monday.com FAQ

Can Raqi connect monday.com to WhatsApp?

Yes. Raqi can use monday.com data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.

What teams use this monday.com integration?

It is useful for Saudi teams managing project management, customer follow-up, reminders, approvals, and operational handoffs.

Can messages be sent from our own WhatsApp number?

Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.

Where should we start?

Start with one high-volume monday.com workflow that causes manual follow-up, then expand after the team validates the message flow.