Integrate WhatsApp with Microsoft Teams using Raqi
Automate your workflows by sending WhatsApp messages directly from Microsoft Teams. Use Raqi to turn MS Teams activity into instant WhatsApp notifications for customers, employees, and operators. Connect your existing tech stack—including Outlook, HubSpot, Slack, and Google Sheets.
WhatsApp workflows for Microsoft Teams
Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.
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Lead Intake
Raqi catches new Lead in Microsoft Teams and sends a WhatsApp alert to the owner, so intake is handled before the queue grows.
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Tickets Routing
Raqi routes Tickets updates from Microsoft Teams into a WhatsApp handoff, so the right teammate sees the case and acts fast.
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Member Follow-Up
When Member stalls in Microsoft Teams, Raqi posts a WhatsApp follow-up so the thread does not go quiet.
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Events Reminder
Raqi uses Microsoft Teams to trigger a WhatsApp reminder before the next Events deadline or handoff.
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Calendar Escalation
If Calendar needs urgent attention in Microsoft Teams, Raqi pushes a WhatsApp escalation to the manager on duty.
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Forms Review
Raqi shares Forms details from Microsoft Teams on WhatsApp so the team can review and approve the next step.
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Requests Handoff
Raqi sends Requests context from Microsoft Teams into WhatsApp with the owner and next action in view.
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Request Summary
At the end of the day, Raqi turns Microsoft Teams Request updates into a WhatsApp summary for leadership.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
Microsoft Teams FAQ
Can Raqi connect Microsoft Teams to WhatsApp?
Yes. Raqi can use Microsoft Teams data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.
What teams use this Microsoft Teams integration?
It is useful for Saudi teams managing microsoft, customer follow-up, reminders, approvals, and operational handoffs.
Can messages be sent from our own WhatsApp number?
Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.
Where should we start?
Start with one high-volume Microsoft Teams workflow that causes manual follow-up, then expand after the team validates the message flow.
