Integration

Integrate WhatsApp with Brevo using Raqi

Automate your workflows by sending WhatsApp messages directly from Brevo. Use Raqi to turn Brevo activity into instant WhatsApp notifications for customers, employees, and operators. Connect your existing tech stack—including Google Sheets, Typeform, Stripe, and HubSpot.

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WhatsApp workflows for Brevo

Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.

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Stripe Customer Onboardings

Raqi automatically triggers WhatsApp onboarding sequences when new Stripe customers are added as Brevo contacts.

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Campaign Link Interactions

Initiate immediate WhatsApp follow-ups whenever a recipient clicks a specific marketing link inside your Brevo email campaigns.

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Sales Deal Milestones

Send instant WhatsApp notifications to account executives when a new high-value sales deal is created within the Brevo CRM suite.

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Email Bounce Resolutions

Alert your support team on WhatsApp immediately when a critical transactional email hard bounces in Brevo to protect delivery rates.

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Facebook Lead Engagement

Connect with Facebook Lead Ads prospects via WhatsApp instantly after they subscribe to your Brevo contact list.

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Jotform Submission Routing

Dispatch custom WhatsApp confirmations immediately after new Jotform submissions create or update contacts inside your Brevo list.

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Contact Unsubscribe Retentions

Prompt account managers on WhatsApp when a key enterprise client unsubscribes from your Brevo marketing newsletters.

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Transactional SMS Fallbacks

Trigger a reliable WhatsApp backup message whenever a critical transactional SMS fails to deliver through your Brevo platform.

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New Contact Created Alert

Notify the sales team on WhatsApp the moment a new contact is added to Brevo, enabling an immediate outreach while the lead is still warm.

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Email Opened Signal

Route a WhatsApp alert to the sales rep when a target contact opens a Brevo email, enabling timely follow-up while engagement is at its highest.

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Link Clicked Notification

Send a WhatsApp notification to the sales team when a high-value contact clicks a key link in a Brevo campaign, turning interest into an immediate conversation.

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Campaign Sent Confirmation

Confirm to the marketing manager on WhatsApp when a Brevo email campaign is sent, closing the loop on execution and prompting post-send review.

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Contact Unsubscribed Alert

Alert the retention team on WhatsApp when a contact unsubscribes in Brevo, enabling a win-back conversation through an alternate channel.

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Transactional Email Failed

Escalate Brevo transactional email delivery failures to the engineering team on WhatsApp, preventing silent customer notification gaps.

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Transactional Bounce Alert

Alert the deliverability team on WhatsApp when a Brevo transactional email bounces, enabling fast investigation and list hygiene maintenance.

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SMS Delivered Confirmation

Confirm to the marketing team on WhatsApp when a Brevo SMS campaign is delivered, closing the loop on multi-channel campaign execution.

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SMS Failed Alert

Alert the campaigns team on WhatsApp when a Brevo SMS fails to deliver, enabling a rapid retry or alternate channel follow-up.

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CRM Deal Stage Changed

Alert the sales team on WhatsApp when a Brevo CRM deal moves to a new stage, enabling timely and relevant follow-up at each step of the pipeline.

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Deal Won Alert

Send a WhatsApp celebration and onboarding trigger when a Brevo CRM deal is marked as won, confirming the sale and starting fulfilment workflows.

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Form Submitted Alert

Route Brevo form submissions to the sales team on WhatsApp the moment they arrive, giving reps everything needed to qualify and respond immediately.

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Automation Triggered Alert

Notify the marketing team on WhatsApp when a Brevo automation workflow is triggered for a contact, confirming the journey has started and enabling oversight.

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Contact Attribute Updated

Alert the CRM team on WhatsApp when a key contact attribute is updated in Brevo, enabling data-driven follow-up based on the latest contact information.

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High Bounce Rate Campaign Alert

Alert the deliverability team on WhatsApp when a Brevo campaign records a high bounce rate, prompting a list quality review before the next send.

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Conversation Message Received

Route new Brevo Conversations messages to the support team on WhatsApp, ensuring live chat and inbox inquiries are handled without missing a message.

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Low Open Rate Campaign Alert

Alert the content team on WhatsApp when a Brevo campaign records an unusually low open rate, prompting a subject line or send-time review.

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Contact Added to List

Notify the segmentation team on WhatsApp when a contact is added to a Brevo list, confirming correct targeting and enabling list-specific outreach workflows.

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Weekly Campaign Report

Share a WhatsApp weekly email performance summary with the marketing director covering Brevo opens, clicks, and unsubscribes by campaign.

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Daily New Contacts Summary

Share a WhatsApp end-of-day summary with the sales manager showing total new Brevo contacts added, their source, and assigned rep status.

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A/B Test Winner Alert

Notify the content team on WhatsApp when Brevo declares the winning variant of an A/B campaign, so future sends apply the validated approach.

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Meeting Booked Confirmation

Confirm to the sales team on WhatsApp when a meeting is booked via Brevo Meetings, prompting pre-meeting preparation and calendar coordination.

Why Raqi

Build the module your business actually needs

Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.

See what you can connect to WhatsApp

App integrations

Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.

“We connected Raqi to our ERP and within a week order updates and reminders were flowing through WhatsApp automatically. Support tickets dropped by a third — it paid for itself in the first month.”

Talal Okaily

Founder, Handasa al Raqia

FAQ

Brevo FAQ

Can Raqi connect Brevo to WhatsApp?

Yes. Raqi can use Brevo data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.

What teams use this Brevo integration?

It is useful for Saudi teams managing email newsletters, customer follow-up, reminders, approvals, and operational handoffs.

Can messages be sent from our own WhatsApp number?

Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.

Where should we start?

Start with one high-volume Brevo workflow that causes manual follow-up, then expand after the team validates the message flow.