Integrate WhatsApp with 8x8 using Raqi
Automate your workflows by sending WhatsApp messages directly from 8x8. Use Raqi to turn 8x8 activity into instant WhatsApp notifications for customers, employees, and operators. Connect your existing tech stack—including HubSpot, Google Sheets, Salesforce, and Slack.
WhatsApp workflows for 8x8
Browse common triggers, actions, and WhatsApp workflows Raqi can tailor around this page.
Phone & SMS
SMS Delivery Receipts
Send a WhatsApp notification to your operations team when an 8x8 SMS delivery receipt is updated.
Phone & SMS
Incoming SMS Routing
Route new incoming 8x8 SMS messages directly to your support team's WhatsApp group for instant response.
Phone & SMS
Salesforce Record Triggers
Trigger automated 8x8 SMS messages for new Salesforce records and log the details on WhatsApp.
Phone & SMS
Freshdesk Ticket Creations
Create Freshdesk support tickets from incoming 8x8 SMS messages and alert agents via WhatsApp.
Phone & SMS
Stripe Charge Notifications
Send 8x8 SMS receipts and WhatsApp confirmation alerts to customers immediately after a Stripe charge.
Phone & SMS
HubSpot List Alerts
Dispatch WhatsApp notifications when new contacts in HubSpot lists are sent an 8x8 SMS message.
Phone & SMS
Zoho CRM Lead Conversions
Convert Zoho CRM leads based on specific 8x8 chat messages and send WhatsApp updates to sales reps.
Phone & SMS
Recruit CRM Candidate Pings
Alert recruiters on WhatsApp when a new Recruit CRM candidate receives an automated 8x8 SMS message.
No matching workflows.
Build the module your business actually needs
Tell us about the workflow eating hours every week, the one held together by spreadsheets, ERP exports, and WhatsApp groups because it is too specific for any off-the-shelf tool. We scope it, build it, and ship it as a first-class Raqi module.
App integrations
Connect the tools your team already uses and turn real events into WhatsApp confirmations, reminders, documents, and follow-ups.
8x8 FAQ
Can Raqi connect 8x8 to WhatsApp?
Yes. Raqi can use 8x8 data or events as the starting point for WhatsApp workflows, subject to the available integration method and fields.
What teams use this 8x8 integration?
It is useful for Saudi teams managing phone & sms, customer follow-up, reminders, approvals, and operational handoffs.
Can messages be sent from our own WhatsApp number?
Yes. Raqi is designed around business-owned WhatsApp channels, approved templates, and operational message tracking.
Where should we start?
Start with one high-volume 8x8 workflow that causes manual follow-up, then expand after the team validates the message flow.
